Consumer Protection Complaints
It is a service through which a complaint is submitted by the consumer against the establishments (commercial, professional, and industrial) in Sharjah. The service aims to regulate the relationship between consumer and merchant, decide on it and take the necessary measures.
Clients
Copy of purchase invoice
Copy of contract
Copy any documents proving the contract from the defendant
- • Visit SEDD official website (www.sedd.ae)
- • Choose Consumer Protection and then choose a Service Agent Complaint
- • Add complaint data and then the attachments
- • Send verification code, then the complaint reference number will be sent
- • Complaint will be examined and documents confirmed
- • Send payment voucher
After receiving the receipt, an appointment will be set for the visit
SMS
Committee Decision
Sharjah Economic Development Department branches 7:30am To 3:30pm
Tasheel;s Service Centers 8:00am To 8:00pm
30 working days
80080000