SEDD conducts Awareness Campaigns to Ensure Compliance with Wedding Services Unified Contract

Sharjah Economic Development Department “SEDD” conducted awareness campaigns on wedding services shops in order to identify and affirm the commitment of the economic establishments to the unified contract for wedding services. Such thing aims to ensure the rights of all parties and achieves the best possible conditions in order to have a clear and transparent sale through clarifying all details of wedding services and specifying them using models, measurements or colors. Likely, in case of any amendment to the items, the amendment must be written and signed by all parties.

Sharjah Economic Development Department “SEDD” conducted awareness campaigns on wedding services shops in order to identify and affirm the commitment of the economic establishments to the unified contract for wedding services. Such thing aims to ensure the rights of all parties and achieves the best possible conditions in order to have a clear and transparent sale through clarifying all details of wedding services and specifying them using models, measurements or colors. Likely, in case of any amendment to the items, the amendment must be written and signed by all parties.

Commenting on that, HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, stated that the Department previously approved used car unified sales contract, which was successful. Thus, the number of complaints dropped to a very small percentage of 28 complaints during 2018, most of them related to the insurance only, and there was no complaint of a breach to the agreement.

Also, HE explained that the implementation of these contracts, came after increasing consumer complaints. This called for the development of a contract in a unified format to protect the interests of all parties, and contribute to reduce the number of complaints in large proportions.

Furthermore, HE clarified that the Department is keen on to develop the economic policies and legislations of the Emirate, in a way that does not contradict with the ones of the country. This come in order to achieve a diversified competitive knowledge-based economy within an attractive business environment and providing all services in accordance with the highest standards of quality, efficiency and transparency. It should be noted that the new contracts adopted by SEDD aim for the continuous development of the Department's procedures.

From his side, Salim Al Suwaidi, Deputy Director of Commercial Control and Protection Department, said that the awareness campaign the SEDD conducts on economic establishments related to wedding services are aimed at spreading awareness and confirming the commitment to implement the unified contract. This is done in order to reduce the negative practices as part of the Department's keenness to implement its comprehensive and organized field visits for the awareness and control campaigns on the markets of the Emirate. It should be noted that they are implemented throughout the year by a specialized team of qualified commercial officers.

Likely, Salim Al Suwaidi confirmed that the consumer is the first defense line. Also, he stressed on the importance of communicating with the Department in case of facing price manipulation or non-compliance with the laws. In addition, he emphasized on the importance of keeping the bill or receipt that is considered a reference to grant consumer rights and their wish to submit a complaint.

Moreover, he called all consumers to communicate with the Department when facing commercial fraud or any violation through calling the Department on 80080000, or SEDD’s social media account “Sharjaheconomic”. In addition, he added that they could place their complaint by visiting the consumer protection website www.shjconsumer.ae. All of this fall within the context of active participation in controlling markets and ensuring rights in order to take necessary actions.

SEDD renews “Eitimad” Licenses through SMS

In accordance with Sharjah Government’s vision to create an integrated digital environment and to support the process of intelligent transformation, Sharjah Economic Development Department “SEDD” continues to develop its electronic and smart services by launching number of quality services aimed at expanding the use of SEDD services.

In accordance with Sharjah Government’s vision to create an integrated digital environment and to support the process of intelligent transformation, Sharjah Economic Development Department “SEDD” continues to develop its electronic and smart services by launching number of quality services aimed at expanding the use of SEDD services.

Thus, SEDD launched “Eitimad” license renewal through SMS, which allows the renewal of “Eitimad" by text message through the number 2762, by sending a renewal word followed by renewal years up to a maximum of three years, and the license number. When the process is completed successfully, a text message is sent to the customer to complete the payment process without having to register any data.

Commenting on this, HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, stated that the Department works according to the wise directives of His Highness Sheikh Dr. Sultan bin Muhammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, and the continuous pursuit of His Highness Sheikh Sultan bin Muhammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, Chairman of the Executive Council, to provide the needed human, technical and financial cadres. In addition, it is done to introduce all new electronic services aimed at improving procedures on dealers to get to the application of the concept of smart government. HE added that  the provision of services and procedures in a digital way provides a lot of time and effort to the customers. Likely it helps to provide innovative services that will delight the dealers in line with the vision of the Emirate in providing the best services adapted to the requirements of the knowledge-based economy as well as to support national enterprises, to provide a digital structure supportive of business and investment in Sharjah.

Furthermore, HE pointed out that the Department made significant improvements recently. Such improvements included the provision of many services and electronic as well as intelligent systems. It is done in order to facilitate and accelerate the service provided in line with the transformation of its services to digital services 100%. It should be noted that the number of e-services reached 148 services on the website. Also, the number of smart services reached 49 ones, in addition to the e-linking with more than 38 entities in order to simplify procedures for investors.

From his side, Fahad Al Khamiri, Director of Registration and Licensing Department at SEDD, stated that the digital services, such as the SMS service, is considered a qualitative step in improving the performance of the Department and ensuring the ease, speed and efficiency of completing the procedures through the website or smart application. Similarly, this transformation goes in line with SEDD’s objectives to create an attractive and encouraging investment environment for the growth and success of the business. In addition, the Department adopts such a thing to apply its vision of building a competitive and diversified competitive economy.

In addition, Al Khamiri added that SEDD seeks continuously to enhance excellence in services in different areas. He carried on SEDD paid attention to promote the concept of digital transformation by providing all its services to digital customers, in order to reach the best solutions and innovative mechanisms for speed and accuracy in the completion of transactions.

Moreover, Al Kamiri called investors to take advantage of the services provided through SEDD website or its smart applications to complete their transactions. He added that all the procedures that can be accomplished through these channels, do not require visiting the Department. Likely, he emphasized that the launch of such services falls within SEDD’s digital transformation objective, which aims to facilitate procedures, reduce the waiting time and provide excellent services. Such object aims to meet the expectations of customers as well as to attain more opportunities and options for the completion of transactions.

SEDD celebrates Sharjah Club Victory  

Sharjah Economic Development Department “SEDD” received Sharjah Football Club delegation to celebrate its winning of the Arab Gulf Football Championship title for the sixth time in history and the first time since 1996.

Sharjah Economic Development Department “SEDD” received Sharjah Football Club delegation to celebrate its winning of the Arab Gulf Football Championship title for the sixth time in history and the first time since 1996.

The delegation included Mohammed Juma Bin Hendi, Member of Constative Board, and Vice Chairman of Sharjah Sports Club, Saeed Matar, Head of Media Center, as well as Tariq Al Saleh and Mohammed Ishaq, members of the Club Board.

At the beginning of the meeting, His Excellency Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, greeted the delegation from the Club, emphasizing that everyone in the emirate were happy and pleased with such victory since twenty-three years ago. 

In addition, HE stressed that this great achievement of the title of the Arab Gulf Football Championship is a tribute to His Highness Sheikh Dr. Sultan bin Muhammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, for his continuous provision and unlimited support for sports, athletes and Sharjah Sports Club. Also, HE congratulates HH Sheikh Muhammed bin Sultan bin Muhammed Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, and HH Sheikh Abdullah bin Salim Al Qasimi, Deputy Ruler of Sharjah, in the occasion of coronation of the Sharjah Sports Club and also congratulated the Club Board and the fans of Sharjah Club.

It should be noted that during the ceremony, cake were distributed, pictures were captured with the trophy, and greetings were exchanged among everyone due to such achievement.

Coinciding with Eid Al Fitr

SEDD conducts Inspection Campaigns on Beauty Centers

Sharjah Economic Development Department “SEDD” conducted number of inspection campaigns on the emirate’s beauty centers and saloons in order to ensure their commitment to the approved laws and regulations as well as the prices in the price lists permitted by the Department. Such campaigns are organized to ensure the safety of markets especially with the Eid Al Fitr occasion.

Sultan Al Suwaidi: “SEDD will never compromise in protecting the emirate's markets”

Sharjah Economic Development Department “SEDD” conducted number of inspection campaigns on the emirate’s beauty centers and saloons in order to ensure their commitment to the approved laws and regulations as well as the prices in the price lists permitted by the Department. Such campaigns are organized to ensure the safety of markets especially with the Eid Al Fitr occasion.

Thus, SEDD organized many inspection campaigns to ensure consumer rights, and prevent the cases of fraud and manipulating with prices especially in Eid time. Also, it emphasized that it works through its commercial officers of Commercial Control and Protection Department to guarantee the commitment of shops and markets with laws and prices approved. Therefore, these campaigns come within the framework of the Department's keenness to protect consumers and ensure safety of Sharjah’s markets. Also, they are held in line with its mission to achieve the economic development of the Emirate.

Commenting on that, HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, stated that the Department will never fail to protect the markets of the emirate from those who works to make material gains at the expense of people through commercial fraud. HE noted that SEDD will continue to carry out its role to protect the community from those who try to harm the people and to make quick and illegal profits.

In addition, HE added that SEDD conducts awareness and control roles through the inspection campaigns, especially on beauty centers. Also, it works to inform traders of the need to comply with the standards and requirements adopted by SEDD, to ensure compliance with the implementation of such decisions, to serve the community and ensure its safety.

On the other hand, Salim Al Suwaidi, Deputy Director of Commercial Control and Protection Department at SEDD, clarified that inspection campaigns on the emirate’s beauty centers and saloons aim to ensure their commitment to the approved laws and regulations as well as the prices in the price lists permitted by the Department. Such campaigns are organized to ensure the safety of markets especially with the Eid Al Fitr occasion, which may affect consumer rights.

Al Suwaidi added that is working to intensify the inspection campaigns in the markets regularly implemented throughout the year by the competent team of Commercial Officers. It should be noted that these inspection campaigns are intensified during the days before Eid and the holiday season. They are implemented in order to emphasize the control of the markets and raise awareness among traders and consumers and to combat all aspects of commercial fraud as well as to reduce the negative practices that may resort to some traders.

Moreover, he called all consumers to communicate with the Department when facing commercial fraud or any violation through calling the Department on 80080000, or SEDD’s social media account “Sharjaheconomic”. In addition, he added that they could place their complaint by visiting the consumer protection website www.shjconsumer.ae. All of this fall within the context of active participation in controlling markets and ensuring rights in order to take necessary actions.

“SEDD”, “SRTIP” sign MoU

Sharjah Economic Development Department “SEDD” and Sharjah Research, Technology and Innovation Park “SRTIP” emphasized on the importance of developing and enhancing mutual cooperation between the two parties especially in the fields of water technology, logistics, multi-technology, electronic numbering, environmental technology, production and architecture design. Also, they stressed on the importance of placing economic plans in order to highlight the economic activities locally and globally. In addition, they looked through the development of economic projects by providing facilitates and incentives to attract investments in the Emirate of Sharjah, and conduct needed studies related to the economic business and investment tools, as well as methods and systems necessary to make good use of the Emirate's resources in order to provide the best services in all sectors.

Sharjah Economic Development Department “SEDD” and Sharjah Research, Technology and Innovation Park “SRTIP” emphasized on the importance of developing and enhancing mutual cooperation between the two parties especially in the fields of water technology, logistics, multi-technology, electronic numbering, environmental technology, production and architecture design. Also, they stressed on the importance of placing economic plans in order to highlight the economic activities locally and globally. In addition, they looked through the development of economic projects by providing facilitates and incentives to attract investments in the Emirate of Sharjah, and conduct needed studies related to the economic business and investment tools, as well as methods and systems necessary to make good use of the Emirate's resources in order to provide the best services in all sectors.

Therefore, the two sides signed MoU by HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman and HE Hussein Mohammed Al Mahmoudi, Chief Executive Officer of SRTIP. The MoU states that the two parties should strengthen cooperation and mutual work between them and exchange needed experience and knowledge. Also, it states that SEDD should establish a mechanism for e-linking between the parties to facilitate the process of conducting business.

Commenting of the sign of the agreement, HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, praised on the continuous communication between the two parties and the significant role that they play in serving the public in general and the investment and economic activities in particular. HE pointed out that SEDD places great efforts in developing economic projects by offering the needed facilitates and incentives to attract investments in Sharjah due to its role of controlling economic activities and licenses in the Emirate. In addition, HE gave a detailed explanation about SEDD’s role in using the latest technologies, improving procedures in all the departments and branches, as well as adopting e-linking with various government and federal entities. All of this goes in line with the wise directives of HH Sheikh Dr. Sultan bin Muhammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, and the pursuit of HH Sheikh Sultan bin Muhammed bin Sultan Al Qasimi, Crown Prince, Deputy Ruler of Sharjah and Chairman of the Executive Council.

Furthermore, HE pointed out that the signing of this agreement will contribute to the enhancement and development of services between the two sides. Also, it will help in promoting the ideal environment for the development of economic activity through the activation of technology and innovation in the economic, social and cultural work procedures.

Moreover, HE stressed that this agreement comes within SEDD’s concerns to promote organizational competitiveness and to attain comprehensive and sustainable development according to the local government’s strategy. Also, HE moved on that this agreement will help in attaining the mutual objectives that contribute to the public interest, strengthen mutual cooperation which will contribute in enhancing the performance of the national economy and competitiveness of different economic sectors. In addition, this agreement will also help to create a conductive environment for investment, as well as to exchange expertise and knowledge, which will enhance the level of easing the process to conduct business in Sharjah and contribute to raise the level of attractiveness in the Emirate, which will support the attraction of more businesses. 

From his side, HE Hussain Mohammed Al Mahmoudi, Chief Executive Officer of SRTIP, emphasized that the signing of the memorandum is an important achievement to unify the mutual efforts and attain the ultimate goal of enhancing investment services to promote the global competitiveness of Sharjah. Such thing is done due to the wise directives of HH Sheikh Dr. Sultan bin Muhammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, to activate the partnership and integration between the various parties, thus enhancing the emirate's position on the business and investment map in the region. In addition, Al Mahmoudi illustrated that this MOU is crucial in attracting leading technological and innovative companies that aspire to set up their projects in the PARK by providing necessary legislative and innovation support.

Likely, the MOU aims at benefiting from the potentials of each party and exchanging experiences and knowledge in the field of investment promotion, seeking to strengthen strategic partnerships with various parties by activating the role of the two parties in order to serve Sharjah's approach towards knowledge-based economy.

Besides, Al Mahmoudi added that Granting investors and companies registered with PARK licenses issued from SEDD to enable them to operate in the Emirate of Sharjah is an added advantage to the range of advantages and facilities that will enable the PARK to be a center for research, development and innovation in the region. In addition, it will help in making SRTIP a destination for international research companies, researchers and innovators of students and academics. It should be noted that SRTIP created a research and development model through its relations with the world's most prestigious universities and institutions. Such thing helped it to establish a world-class innovative investment research environment that combines the public, private and academic sectors by focusing on a number of priorities in our work: water technology, renewable energy, environment technology, transportation technology, Information technology, industrial design and architecture".

With 96.5% Activate Licenses

SEDD issues 1171 “Eitimad” Licenses

Sharjah Economic Development Department “SEDD” announced that the number of issued “Eitimad” domestic licenses reached 1171 from the launch of this license, including more than 1130 activate licenses by 96.5%. This percentage included 22 “Eitimad” licenses that shifted to commercial ones by 1.9%.

Sharjah Economic Development Department “SEDD” announced that the number of issued “Eitimad” domestic licenses reached 1171 from the launch of this license, including more than 1130 activate licenses by 96.5%. This percentage included 22 “Eitimad” licenses that shifted to commercial ones by 1.9%.

According to SEDD statistics, the most important activities, which shifted to commercial licenses from “Eitimad”, included 23% in Fashion, 14% in food products, 13% in perfumery, and 9% in organizing events. On the other hand, the activities that converted to “Eitimad” from commercial licenses in the fields of fashion, organization of events and parties, perfume industry hit rates of 26% 16%, and 16%, respectively.

Commenting on this data, HE Sultan Abdullah bin Hadda Al Suwaidi, SEDD Chairman, stated that SEDD pays great attention to such sector due to the wise directives of HH Sheikh Dr. Sultan bin Muhammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, whom calls for supporting young citizens to join the market and conduct economic work.  Such directives also aimed to support their work, initiatives and ideas so that they will become successful ones. All of this is to attain the economic welfare and sustainability in Sharjah. 

Likely, HE said that “Eitimad” license attaches importance to organizing domestic business activities, activating the contribution of citizens in the economic sector, and supporting their ideas and initiatives to invest in private projects. His Excellency added that it contributes to opening new areas and roles for the citizens of the Emirate. In addition, it help in encouraging them to innovate and develop skills, guarantee the intellectual and economic rights of the owners of projects and provide support to upgrade the commercial and promotional level of activity.

From her side, Amal Jassim Habash, Deputy Director of Commercial Affairs Department at SEDD, emphasized that “Eitimad” license provides special privileges for its owners, including holding annual exhibitions for them, providing educational courses and training services, incubating, developing and following projects, promoting and marketing small and medium enterprises, and supporting member projects to obtain the franchise.

Also, she pointed out that “Eitimad” license preserves the rights of merchants and their trade names. Likely it preserves goods, products and services that it owners provide within a formal framework that can avoid fraud, imitation of name, logo and exclusive products of certain projects with qualitative ideas. Such thing helps in giving this license commercial excellence, which are distinctive commercial service for traders as a legal commercial license issued by a symbolic fee to any citizen residing in the Emirate of Sharjah.